CONNECT. ENGAGE. GROW
Welcome to MarKel Computers & Consulting
Reactive Contact Flow
Step 1
When you have a question or issue, simply contact us via phone, email, or SMS.
Step 2
We will attempt to immediately address while simultaniously creating a helpdesk ticket for reference and future reporting.
Step 3
If the question or issue is not resolved immediately, you can view the ticket and you'll also receive automated notifications for issues and completion.
Step 4
Helpdesk tickets are sorted in many ways with the ultimate intent to be able to identify patterns and trends.