Time can be an ally or an enemy. What it becomes depends entirely upon you, your goals, and your determination to use every available minute.
– Zig Zigla
It’s 3PM Saturday, you’ve come in to get ahead on some critical work but find your system down.
It’s 7PM on a weekday, your email isn’t sending or receiving.
It’s 5:05PM, your office is closed but you forgot to e-mail a critical file send a file or set a vacation response.
It’s the weekend and you can’t connect your device to whatever network or resources you need.
It’s the middle of the day and you have a time sensitive website you need to access but it’s not displaying properly.
In these situations, are you able to get a hold of your tech support for resolution?
Our breadth of experience allows us to recognize impact and address issues quickly and efficiently. We diagnose and prioritize problems according to their impact – and not VIP status.
MarKel is a local business and our employees pride themselves on being available. We offer after-hours support to contracted clients and their employees. Text messages, e-mail, and phone calls, we’re always connected and most always available.
Please see our pricing guide for a better overview of after-hours support.